Pumpkinferno is experienced as a walking tour through a night-time, outdoor exhibit of carved pumpkins. On occasion, the event has seen up to 5000 visitors arriving on one evening alone. Please read our pre-event information to make the most of your visit:
When should I arrive and where should I park?
Visitors to Pumpkinferno will discover streamlined entry traffic flow and parking to accommodate the event’s immense popularity. Clearly defined admission lines will make your arrival go smoothly.
Are tickets date specific?
Yes, this year we have introduced date-specific tickets to help with customer flow. Please make sure that you have selected the correct date when purchasing tickets.
Is there a prepaid express line for faster entry?
Please purchase your tickets in advance online; once in the prepaid express line, and when the gates open, this line moves quickly.
What date and time should I pick?
We recommend that you pick a date and time that works for you. Please know that Saturday evenings are by far our busiest evenings, so plan the date of your visit accordingly.
Can I access the site early with a dinner reservation?
Choose to reserve an early pre-tour dinner at Willard’s Hotel or the Harvest Barn, where you will already be in the Village to enjoy your tour by the time the gates open. Call 613-543-0660 to make pre-tour reservations. Note: Admission tickets to Pumpkinferno must be purchased online, prior to entering the Village for your reservation. Admission staff will allow access to the Village 5 minutes prior to your confirmed reservation time if it is before the gates are scheduled to be opened.
Optimal Viewing Access to Exhibits
The Pumpkinferno tour is designed along an open route that will ensure you enjoy ample viewing space of the exhibits throughout your tour. All paths of the tour are navigable by wheelchair (though can be affected by weather conditions).
What should I wear?
We recommend you to come in comfort. To navigate through the entire tour will take you approximately 40 minutes. Please ensure that you wear comfortable and protective footwear, and are dressed for any kind of weather, as the event will happen rain or shine. It will only be cancelled in extreme weather conditions, at the discretion of the St. Lawrence Parks Commission (rain checks will be honoured should this occur).
When is accessibility night and what is the cost?
The Village will be exclusively open for groups of people with physical disabilities who can ride in the comfort of their own vehicles to view PumpkInferno. Only accessibility vans or parabuses allowed - no coaches or school buses, please.
For everyone's safety, we will provide one of our own trained and licensed staff who is familiar with the Village roadways in the dark, to lead these vehicles through the site
Admission to tour the Village when part of an accessibility group is $14.95 per person (plus HST). Reservations must be made ahead, by calling 1-800-437-2233 or locally 613-543-4328. For dates, please visit the Accessibility page.
Are there group rates?
Group rates are available for groups of 20+ people and must be reserved in advance. Group rates are not available on Friday and Saturday nights or on Thanksgiving. All members of the group must arrive and proceed through Admissions at the same time. Please contact the Customer Service team for more details. Call 1-800-437-2233 or 613-543-4328 (locally) or email firstname.lastname@example.org.